Contact details (name, email, phone, delivery and billing address); order details (what you bought, order history, delivery info); payment info (handled by secure providers — we don't store full card details); account info (login details if you create an account); and technical data (IP address, browser type, and how you use our site, usually via cookies).

To process and deliver your orders, handle payments and refunds, send order updates, respond to questions, send marketing emails if you've opted in, improve our site, and meet our legal and tax obligations.

If you subscribe, we'll send news about new releases, discounts, free printables, and reading tips. You can unsubscribe any time using the link in any email, or by emailing us.

Only people who help us run the business: payment providers (to process payment), delivery and courier partners (to ship your order), and software and hosting providers (to run our site). We don't sell your personal data. Any transfer outside Malaysia is protected in line with the PDPA.

Our site uses cookies to keep it running smoothly, remember your cart, and understand how visitors use the site. You can control cookies in your browser settings, but some features may not work as well if you turn them off.

We use secure systems and encrypted checkout to keep your information safe. No system is ever 100% secure, but we take reasonable steps to protect your data.

Only as long as we need it — to fulfil orders, meet legal requirements, and run the business. After that, we securely delete or anonymise it.

Under the PDPA, you can ask what data we hold about you, correct anything wrong, stop us using your data for marketing, and ask us to delete your data where the law allows. To make a request, email basepublishingstudio@gmail.com.

We may update this policy from time to time. The latest version will always be on this page with the updated date.