FREQUENTLY ASKED QUESTIONS (FAQs)

  • We publish memoirs, journals, planners, children's books, personal growth titles, study guides, activity books, and more. Every title sits in one of our nine collections, so it's easy to find what you're after.

  • Most titles come in hardcover, paperback, and audiobook. The formats available show on each book's page. Same book — your format.

  • Yes. Our collections are made for younger readers, with age guidance on each book page. Everything else is written for teens and adults.

  • Browse the collections, add your favourites to the cart, and check out securely. Pick your delivery option and you're done.

  • You can check out as a guest, but making an account lets you track orders and reorder faster.

  • Reach out to us at basepublishingstudio@gmail.com as soon as you can. If your order hasn't shipped yet, we'll do our best to help. Once it's shipped, we can't cancel it.

  • Credit card, debit card, online banking, FPX, DuitNow QR, Touch 'n Go, GrabPay, and Apple Pay. Options may vary by location.

  • Yes. All payments run through a secure, encrypted checkout. We never see or store your full card details.

  • Within Malaysia, and to selected countries internationally. See our Shipping & Tracking page for details.

  • It depends on your location and the option you pick at checkout. Estimated times are shown on the Shipping & Tracking page.

  • Tracking is available for most orders where the courier supports it. You'll get a tracking link by email once your order ships.

  • Audiobooks are digital. After purchase, you'll get access details by email — no shipping needed.